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About Us

Advancing Sustainability
at Sun Life Malaysia

"At Sun Life Malaysia, we believe sustainability should be at the core of our long-term growth strategy. It is about transforming the way we think, act and operate to create new values for our Clients, employees, advisors and communities in the long term."

Our Sustainability Plan

Our Sustainability Plan is our compass on this important journey. Anchored to our Purpose, our Sustainability Plan has key pillars which represent the areas where we have the greatest opportunity to drive positive impact in society, while creating competitive advantage for Sun Life: increasing financial security, fostering healthier lives, advancing sustainable investing and building resilience to climate change.

These efforts build from our foundation of operating as a trusted and responsible business. Across all these areas we're increasing our investments and expanding our efforts to deliver meaningful sustainability action.


Supporting the Sustainable Development Goals

Sun Life supports the United Nations Sustainable Development Goals (SDGs). Our work is aligned to the following SDGs where we believe we can have the greatest impact. These are:

SDGs Read our SDG report for more information  

Explore our guiding principles & effort in advancing Sustainability

Financial Security

Financial Security

We aspire to increase the lifetime financial security of our Clients, employees and communities through innovative products and services, proactive education and improved access to and use of insurance and wealth products.

Sun Life Malaysia's Prime Family Critical Care-i offering was awarded Best Critical Illness Plan For Families at the Parents' Choice Awards 2023. This recognition is a testament to our unwavering commitment to product innovation and providing comprehensive protection to our Clients and their families during critical times.

We were also awarded the Bronze Award for Best Loyalty Strategy - Finance and Insurance at the Loyalty & Engagement Awards 2023. This award recognises Sun Life Malaysia's integrated initiatives, such as thought-leadership podcasts and social content, financial explainer videos and innovative product solutions that helped people build financial security.

Healthier Lives

Healthier Lives

We aspire to improve health and wellness outcomes for all. We offer Clients and employees products, services and tools to help them live healthier lives.

We positively impact health and wellness outcomes in society through our focus on increasing access to health care and health and disability insurance. Our investments in community health complement these efforts.

Learn more about Sun Life Malaysia's fostering healthier lives.

Sustainable Investing

Sustainable Investing

We aspire to deliver sustainable returns for Clients and drive the transition to a low-carbon, inclusive economy. To pursue our aspiration, we offer our Clients’ sustainable investing opportunities.

Launched in 2021, our Sun Life Malaysia Global Sustainable Fund, an industry’s first ESG fund offered through selected investment-linked insurance plans, seeks to enable Clients to include ESG criteria in their investment choices, without compromising on their financial goals and protection needs.

In 2022, the Sun Life Malaysia Islamic Global Sustainable Fund  the first Shariah-compliant Takaful ESG Fund offered through investment-linked Takaful plans, was introduced to address Clients’ wealth and faith aspirations, at the same time, allowing them to invest in companies that not only comply with Islamic principles, but also aligned with the United Nation’s Sustainable Development Goals (SDGs).

Trusted & Responsible Business

Trusted & Responsible Business

We aspire to be a responsibly-managed business that is Client-focused, competitive, forward-thinking, financially and environmentally resilient, and sustainable for the long term.

Operating ethically, treating our Clients and employees with the utmost respect, and acting on critical environmental and social issues are all vital components of maintaining the longevity and resiliency of our business.

We launched SunSmart resulting in 94% digital submission rate (up 6% from 2022) and optimised straight-through processing rules to increase new business turnaround times (TAT) by 50% compared to 2022.

We also developed our workforce to support our diversity, climate and sustainable investment objectives. Initiatives included webinars on climate risk management and governance, training on specific products (eg., Value-Based Intermediation for Takaful) and lunch-and-learn serires on ESG topics.

In 2023, we were certified as a Great Place to Work, an accreditation that shows an organisation is an employer of choice.

Learn more about Sun Life Malaysia's operating as a trusted and responsible business.

Climate Change

Climate Change

Meaningful climate action is essential to achieving our Purpose to help Clients achieve lifetime financial security and live healthier lives.

Sun Life Malaysia is committed to achieve full compliance status in the Climate Risk Management and Scenario Analysis (CRMSA) policy document requirements mandated by Bank Negara Malaysia.

We have included climate considerations into our risk appetite policy, risk management, and work towards the completion of climate risks stress testing exercise by 2024.