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Looking for information about Sun Life and our affiliated companies in your area. Select below to travel to a website for information specific to your region.

Worldwide

www.sunlife.com

Bermuda

www.sunlife.com/bermuda

Canada

www.sunlife.ca www.mcleanbudden.com www.sunlifeglobalinvestments.com

China (in Simplified Chinese)

www.sunlife-everbright.com

Hong Kong, SAR

www.sunlife.com.hk

India

www.birlasunlife.com www.sunlife.com/asiaservicecentre

Indonesia

www.sunlife.co.id

Ireland

www.sunlife.ie

Malaysia

www.sunlifemalaysia.com

Philippines

www.sunlife.com.ph www.sunlifegrepa.com www.sunlife.com/asiaservicecentre

Singapore

www.sunlife.com/slf/SG

United Kingdom

www.sunlife.com/us www.mfs.com

Vietnam

http://sunlife.com.vn/
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Sun Life Malaysia
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  1. Home
  2. Client Care
  3. COVID-19 Updates
  4. COVID-19 Relief Fund and Complimentary Special Measures
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COVID-19 Updates

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COVID-19 Relief Fund and Complimentary Special Measures

For the list of FAQ, please click here
 
RM1 million COVID-19 Relief Fund (Fully Disbursed) and Complimentary Special Measures
 Sun Life Malaysia is deeply committed to the safety and well-being of our Clients. In 2020, we supported our Clients who have been impacted by COVID-19 through complimentary special measures and established a RM1 million COVID-19 Relief Fund. As of 16 December 2020, the benefits under this Relief Fund has been fully disbursed to our affected Clients and their loved ones.

NEW: COVID-19 Relief Fund 20211
With our aim of providing the best protection for our Clients during this on-going challenging period, we have established a RM500,000 COVID-19 Relief Fund 2021 effective immediately to further extend support for our Clients’ peace of mind.

This new relief Fund is available until 31 March 20211 and offers the following benefits to our Clients at no extra charge:
  1. RM1,000 Special Cash Benefit payment to life assured / person covered upon diagnosis of COVID-19 (applicable once only);
  2. RM7,500 Special Compassionate Benefit2 payment upon death of immediate family members due to COVID-19;
  3. RM7,500 Special Death Benefit payment upon death of life assured / person covered due to COVID-19; or
  4. RM15,000 Special Death Benefit payment upon death due to COVID-19 of life assured / person covered who is a front-line medical worker3.
 
Notes
  • The benefits above are applicable to all life assured/person covered under an in-force Sun Life Malaysia policy/certificate.
  • Both existing and new clients are eligible
  • No waiting period for these benefits but pre-existing condition clause still applies.
1     Available until 31 March 2021 or until the Relief Fund is claimed in full, whichever happens first
2  Applicable to immediate family members (spouse & children under age 18) of the life assured/person covered
3  Front-line medical workers who work in a hospital that is registered with the Ministry of Health (MOH) Malaysia


Complimentary Special Measures (extended to 31 March 2021)
  1. Extension of medical coverage for hospitalisation and treatments to Clients diagnosed with COVID-19
  2. Continuation of coverage and the benefits of your policy/contract if you are quarantined by law for hospitalisation and treatments
  3. Waiver of 30-day waiting period to allow you to immediately enjoy the benefits of your individual hospital & surgical policy/contract upon confirmed diagnosis of COVID-19*
  4. Coverage for all outpatient treatments of your individual hospital & surgical policy/contract* at any registered clinics/hospitals upon confirmed diagnosis of COVID-19
  5. Waiver of interest for your automatic premium loan**
  6. If you have any enquiries about our Complimentary Special Measures and/or the coverage under your policy/contract, please contact us via email at wecare@sunlifemalaysia.com or our Client Careline at 1300-88-5055.
 Please note that the Complimentary Special Measures from 1 to 4 are applicable if the COVID-19 treatment is carried out at   registered government hospitals only.

Notes
  • The measures above are also subject to the terms and conditions of your policy/contract with Sun Life Malaysia.
  • Not eligible for Clients with confirmed diagnosis of COVID-19 prior to application of individual hospital and surgical product(s).
* The list of eligible individual hospital and surgical products:
Hospitalisation & Surgical Benefit Rider
Hospitalisation & Surgical Benefit Plus Rider
Takaful Hospitalisation & Surgical Benefit Rider
Takaful Hospitalisation & Surgical Benefit Plus Rider
Prime Medi Care-i
Prime Medi Care Plus –i
Sinar MediXtra
Sun MaxiMed-i 
Sun MediMax-i

** Upon application and approval by Sun Life Malaysia
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© Sun Life Malaysia. All Rights reserved.
 
Sun Life Malaysia Assurance Berhad
Registration No: 199001005930 (197499-U)

Sun Life Malaysia Takaful Berhad
Registration No: 200501012215 (689263-M)
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Customer Careline:
1300-88-5055
Email:
wecare@sunlifemalaysia.com
 
Privacy Notice Site Map
© Sun Life Malaysia. All Rights reserved.
Sun Life Malaysia Assurance Berhad
Registration No: 199001005930 (197499-U)

Sun Life Malaysia Takaful Berhad
Registration No: 200501012215 (689263-M)

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