COVID-19 Updates

For the list of FAQ, please click here
 
NEW: COVID-19 Relief Fund 2021¹
With our aim of providing the best protection for our Clients during this on-going challenging period, we have established a RM500,000 COVID-19 Relief Fund 2021 effective immediately to further extend support for our Clients’ peace of mind.

This new relief Fund is available until 31 March 2021¹ and offers the following benefits to our Clients at no extra charge:

1. RM1,000 Special Cash Benefit payment to life assured / person covered upon diagnosis of COVID-19 (applicable once only);
2. RM7,500 Special Compassionate Benefit² payment upon death of immediate family members due to COVID-19;
3. RM7,500 Special Death Benefit payment upon death of life assured / person covered due to COVID-19; or
4. RM15,000 Special Death Benefit payment upon death due to COVID-19 of life assured / person covered who is a front-line medical worker³.

 
Notes

• The benefits above are applicable to all life assured/person covered under an in-force Sun Life Malaysia policy/certificate.
• Both existing and new clients are eligible
• No waiting period for these benefits but pre-existing condition clause still applies.

¹     Available until 31 March 2021 or until the Relief Fund is claimed in full, whichever happens first
²  Applicable to immediate family members (spouse & children under age 18) of the life assured/person covered
³  Front-line medical workers who work in a hospital that is registered with the Ministry of Health (MOH) Malaysia


Complimentary Special Measures (extended to 31 March 2021)

1. Extension of medical coverage for hospitalisation and treatments to Clients diagnosed with COVID-19
2. Continuation of coverage and the benefits of your policy/contract if you are quarantined by law for hospitalisation and treatments
3. Waiver of 30-day waiting period to allow you to immediately enjoy the benefits of your individual hospital & surgical policy/contract upon confirmed diagnosis of COVID-19*
4. Coverage for all outpatient treatments of your individual hospital & surgical policy/contract^* at any registered clinics/hospitals upon confirmed diagnosis of COVID-19
5. Waiver of interest for your automatic premium loan**
6. If you have any enquiries about our Complimentary Special Measures and/or the coverage under your policy/contract, please contact us via email at wecare@sunlifemalaysia.com or our Client Careline at 1300-88-5055.

Please note that the Complimentary Special Measures from 1 to 4 are applicable if the COVID-19 treatment is carried out at   registered government hospitals only.

Notes

• The measures above are also subject to the terms and conditions of your policy/contract with Sun Life Malaysia.
• Not eligible for Clients with confirmed diagnosis of COVID-19 prior to application of individual hospital and surgical product(s).

^* The list of eligible individual hospital and surgical products:
Hospitalisation & Surgical Benefit Rider
Hospitalisation & Surgical Benefit Plus Rider
Takaful Hospitalisation & Surgical Benefit Rider
Takaful Hospitalisation & Surgical Benefit Plus Rider
Prime Medi Care-i
Prime Medi Care Plus –i
Sinar MediXtra
Sun MaxiMed-i 
Sun MediMax-i

^** Upon application and approval by Sun Life Malaysia