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COVID-19 Updates


 
For those impacted by COVID-19, you can apply to defer your premium / contribution payments for 3 months. Click on "APPLY HERE" above and complete the application.
For other information, please refer to the FAQ below. 

1. What is this extension of grace period for premium / contribution payment?
  • The extension of grace period for premium / contribution payments allows Clients a deferment period of 90 days to pay their premium / contribution for their policy / certificate. This extension is not an automatic deferment, therefore Clients would have to apply for it.
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2. When is the effective date for this extension of grace period?
  • This extension of grace period is applicable from 1 April 2020 until 31 December 2020. The extension, if approved, is effective from the date of approval for up to 90 days.
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3. Who is eligible for this extension of grace period?
  • All Sun Life Malaysia Clients, who are affected by COVID-19, with in-force policy / certificate / contract and have made up-to-date premium payments, are eligible to apply for this extension. This also includes those infected with COVID-19, quarantined at home due to close contact or suspected cases and loss of income due to the Movement Control Order (MCO). 

4. How do I apply for the extension of grace period?
  • To apply for this extension, you can click on the "APPLY HERE" button above and follow the necesary steps stated.

5. Is there any interest / fee / charge that I need to pay if I apply for the extension of grace period?
  • No, you do not have to pay any interest on outstanding premium / contribution or any fee / charge upon approval of the extension of grace period.
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​6. Are there any fees imposed on policy alterations and fund switching until 31st Dec 2020?
  • No, fees on alterations and fund switches are waived during this period.
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7. At the end of the extension period, will I need to pay more premium / contribution?
  • You will need to pay the outstanding premium / contribution to continue your coverage. ​
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8. I’m currently enrolled for auto-billing / direct debit / standing instruction. If I apply for this extension of grace period, will the payment be cancelled automatically during this period?
  • If you are enrolled for auto-billing / direct debit method, your premium / contribution deduction via auto-billing / direct debit will be suspended temporarily. ​
  • If you provided a standing instruction to your Bank for your premium / contribution payment, you need to contact your bank to cancel or temporarily suspend the automatic deduction.
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9. Is there an option to alter my policy / certificate / contract instead of extending the grace period?
  • You may consider options such as reducing the sum assured / covered or cancelling the riders/benefits to reduce the premium / contribution payment amount. Please consult with our advisor for further details. ​
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Sun Life Malaysia Assurance Berhad
Registration No: 199001005930 (197499-U)

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Registration No: 200501012215 (689263-M)

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