COVID-19 Updates

Reimbursement up to a maximum of RM300 for COVID-19 testing
(one reimbursement per individual)

 To apply, click on "APPLY HERE" above that will lead you to the CTF portal for you to complete the online form and upload the relevant supporting documents. Submission of claims can be  submitted online from Saturday, 11 April 2020 onwards.

For other information on CTF, please read on below or visit www.myCTF.my. Alternatively, you may also call myCTF nationwide 24/7 toll free line at 1-300-22-1188 or 15-500.

As part of efforts to support the Ministry of Health’s (MoH) efforts in carrying out more COVID-19 tests, the insurance and takaful industries’ RM 8 million COVID-19 Test Fund (CTF) will complement the various relief measures Sun Life Malaysia have in place to help our Clients through this difficult period.  
 
The CTF usage will be based on claims submitted on ‘first-come-first-served’ basis until the Fund is fully utilised.

Eligibility criteria of the COVID-19 Test Fund (CTF):

• Applicable for insurance policyholders and takaful participants with group/individual medical and health insurance policies and takaful certificates, who have been referred by registered doctors to undergo COVID-19 tests at recognised private labs listed on MoH’s COVID-19 website.
• The CTF will now cover COVID-19 tests required for hospital admission for emergency and semi emergency surgeries. This is applicable for screenings conducted from 27 March 2020 till 31 October 2020 (or earlier than 31 October 2020 if the CTF has been fully utilised). Click here for more info.
• Those entitled to be referred/tested are deemed as persons under investigation (PUI) as defined by the MoH or contacts of a positive case.
• Below is the definition of PUI cases:
  • ​Acute respiratory infection (sudden onset of respiratory infection with at least one of: shortness of breath, cough or sore throat) with or without Fever AND
  • Travelled to/resided in foreign country within 14 days before the onset of illness, OR
  • Close contact* in 14 days before illness onset with a confirmed case of Covid-19, OR
  • Attended an event associated with known COVID-19 outbreak
• The funding is available for tests done from 27 March 2020 onwards. The insurance policy or takaful contract/certificate must be in force as of 27 March 2020 and at the time the test is conducted.
• Please view here for the list of Sun Life Malaysia’s products that are eligible for CTF.

For the full eligibility criteria and list of laboratories, refer to the links below:

1. CTF Eligibility Criteria
2. ​Kriteria Kelayakan CTF
3. List of Laboratories / Senarai Makmal

For more info, please refer to the FAQ below:

1. FAQ on CTF
2. Soalan Lazim berkenaan CTF 
3. FAQ on CTF for patients requiring surgery